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Research / Report
10 Best Practices to Maximize Retail Loyalty with Customer Data
Discover the most impactful types of customer data that can help retailers maximize their loyalty programs.
Illustrated Guide to Collecting Zero-Party Data
There are many creative and innovative ways brands are setting about to collect this data and in this report, you’ll be taken through an illustrated journey of those experiences.
Use Personalization to Enrich Customer Experience and Drive Revenue
This report from analyst Gartner outlines six different approaches to personalization used in the customer experience, along with the different engagement channels to use.
The ROI Of Customer Loyalty
This report from Forrester will help forward-thinking marketers develop the business case for fully-fledged loyalty strategies that go beyond points-win-prizes.
It’s OK To Break Up With Social Media
This report is a must have for the modern marketer trying to navigate the increasingly difficult social landscape.
Use Personalization To Drive Loyalty And Customer Obsession
This report by Forrester outlines how marketers should adjust their personalization approach to create experiences to build emotional loyalty and drive growth in customer lifetime value.
Cheetah Digital Named a Challenger in the 2020 Gartner Magic Quadrant for Multichannel Marketing Hubs
Cheetah Digital was the biggest year over year mover of any vendor towards the top right, reflecting our pace of innovation. Download the report now to learn more.
Driving Growth by Turning Acquisition to Advocacy
For marketers embarking on the journey from turning an unknown consumer into a loyal brand advocate, this report will look at how to engage your customers at every stage of the customer lifecycle.