Embark on the new world of travel
After a period of disruption unlikely to be seen again, travelers are returning to the roads, seas, and skies. But their tripping needs and patterns, be they for business or pleasure, have changed permanently. For marketers in travel and hospitality, understanding each customer’s unique preferences and comfort is now more critical than ever before.
Cheetah Digital Relationship Marketing is the only enterprise-scale, best-of-breed solution that enables travel marketers to create automated yet highly personalized experiences effortlessly. A unique combination of tools helps airlines, cruise lines, booking companies, hotels, motels, and holiday inns, achieve incremental trips, higher yield, and ancillary revenue. Our award-winning digital solution is a lifecycle tour from data acquisition and intelligent offers to omnichannel messaging and next-gen loyalty. Satisfy your guests’ and passengers’ preferences, so there is a return trip.
Packing the right things
Philosophers friend – times have been a’changin’ →
Today the only thing you know about your guests and passengers is that you know nothing. The past year has meant that old preferences and priorities have changed. Attitudes and habits shifted. When approaching how to communicate with new and existing customers, be they loyalty members, infrequent flyers, business travelers, or vacationers, make sure the data profile you have on them is up to date and relevant.
We’ll see you when you get there →
The travel purchase path is no longer linear. Travelers engage on various devices across multiple channels, yet they expect you to communicate with them as ONE person. Orchestrate 1:1 interactions in real-time across all channels and touchpoints, so your customers feel heard, loved, and respected.
Experiences & Messaging →
Take control of your D2C relationships and communications with those considering spending with your brand. Use Cheetah Experiences, such as quizzes, polls, sweepstakes, and contests, to quickly understand preferences and attitudes in return for clear value exchange. Cheetah Messaging allows brands to send incredibly high message volumes and complex data operations on millions of daily records across all channels.
Travel & hospitality brands that trust Cheetah Digital
We’ll happily take your booking
We’d be happy to answer your questions and show you how our solutions help travel & hospitality marketers provide real value for their customers across the entire lifecycle.