Connect with customers on their terms
Connect with customers on their terms
Create genuine relationships with customers by delivering the experiences and rewards they’ll truly value. Cheetah Messaging enables marketers to manage every campaign and channel in a single interface, making it easy to build contextual communications that deliver a value exchange across every interaction.
Forrester Wave™: Email Marketing, Q2 2020
Find out why Cheetah Digital was named a Leader in both the Forrester Wave™: Email Marketing Service Providers, Q2 2020 and Loyalty Technology Platforms, Q2 2019 report!
Built for the future
From scaling to hourly burst rates to sending infrastructure customization to meeting messaging demands, Cheetah Messaging is a scale leader that helps clients prepare for the growth and digital disruptions happening in the market.
Cross-channel consistency
Cheetah Messaging makes it easier to manage customer data across channels so you’re communicating with customers according to their contact preferences, interests, and phase of the relationship.
Privacy by Design
Better understand engagement from all customers. Cheetah Messaging provides marketers with actionable data to personalize for customers seeking a 1:1 connection while respecting the privacy of customers who want to remain hidden but active.
Audience segmentation
Drag-and-drop audience segmentation tools help you create customer segments in real-time. Processed in milliseconds, marketers can see counts and sums, and apply any filter, exclusion, or prediction for exploration, decisioning, and targeting.
Built for marketers
Creating memorable messages is simple when you can quickly create campaigns and manage business rules for email, SMS, MMS, push, social, and mobile wallet with reusable assets, including audiences, segments, content blocks, and creative strategy.
Delivery infrastructure
As an unparalleled leader in enterprise messaging infrastructure, our solution is highly customizable and allows brands to rapidly scale up to shifting demand, business cycles, and whatever event might arise.
Personalized messages
Customers expect communications that show you know more than just their name. Cheetah Messaging has the robust insights and optimized data marketers need to deliver timely and personalized messages to customers on a one-to-one basis.
Content creation
Rapidly create high-converting, beautiful emails without coding expertise. Our content designer automatically optimizes your design to render on all devices, ensuring what you see on the screen during building is exactly what your customers receive.
Testing & optimization
Cheetah Messaging provides the foundation to test campaign hypotheses and apply results to ongoing programs using responsive previews, content proofing, and automatic A/B/N and multivariate testing.
Reporting & analytics
It should be easy to understand your campaign performance and optimize future versions. With pre-built and fully customizable reports, Cheetah Messaging is sure to provide valuable, relevant insights per your brand’s specifications.
One or many brands
Our distributed marketing capability enables brands to interact with local markets using dynamic, on-brand marketing, unique loyalty programs, localized offers, promotions, earning opportunities, and rewards.
Gayle Gunning
Director of Digital Operations, Smartbox
We went through a rigorous vendor scoring process, looking at key things like user interface. We also looked at reporting and moving us forward in terms of personalization. The Cheetah Digital platform gives us all of those capabilities.
We protect your brand
and customers
We make sure all your information is safe by complying with GDPR, CCPA, and SOC 2 Type 2. We utilize proven best practices, data encryption, and strict security standards, and make regular enhancements that improve our ability to thwart security threats before they ever impact the platform.
Ready for end-to-end
marketing solutions?
Cheetah Messaging is just one solution helping our clients reach their goals. As a part of our Cheetah Digital Relationship Marketing — a set of seamlessly connected solutions that provides value across every step of the customer lifecycle — Cheetah Messaging is even more powerful when paired with our other solutions.
Talk to an expert
See Cheetah Messaging in action and chat through any questions you have, whenever it’s most convenient for you.
