Luxury Hotel Builds Agile Customer Experience with Cheetah Digital Atlantis, The Palm is a luxury 5-star Dubai hotel resort hotel situated on the Palm; a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, this is one of
Old Chicago Pizza & Taproom Deploys Complex Loyalty Program Old Chicago is the craft beer authority and a proud member of the CraftWorks Holdings family, the nation’s leading operator and franchisor of brewery and craft beer-focused casual dining restaurants. Old Chicago also boasts one of the very first restaurant loyalty programs, which has been rewarding
AO.com Improves Conversions, Creates a Better Customer Experience AO.com is one of the UK’s largest online retailers of electrical goods, operating out of the UK, Germany, and Holland. They recognised that having a deep understanding of their customers would be the fuel they needed to invigorate their communications and set them apart from other retailers.
American Eagle Outfitters (AEO), a leading clothing and accessories retailer, knows its core customer demographic (15 to 25-year-olds) increasingly looks for convenience and “get it now” options in their shopping experiences. The company continues to identify ways to provide brand experiences that flow seamlessly between digital and in-store shopping. For this reason, AEO worked with
Sometimes you’re faced with the decision of whether or not it’s time to scrap a campaign that just isn’t working. This is exactly the problem our client, a global financial services company, was struggling with, especially in regards to ways to re-energize its monthly email subscribers. Knowing what your audience wants and providing it on
Having little control over the management of your sending IP can cause problems. So can ignoring the hygiene of your subscriber list. Both could signal to your ISP that you’re a sender not to be trusted. This was exactly the problem our client, a global financial services company, struggled with. In a perfect world, sending
Jesse Redniss is tackling consumer consent and personal data via a value exchange and ultra-transparency. Learn how and why in this episode.
Email is one of the most impactful channels used in relationship marketing. When viewing email’s impact on other channels you can get a great overview of your impact on audience action. In this short episode, we reveal some of the North American email benchmarks across Cheetah Digital’s enterprise client base.
Marketers know that audience behavior varies generation to generation. When it comes to brand messaging in brand experience, how far off are Gen X from Boomers? That’s what the 2022 consumer trends index reveals. In this short video we share a few critical differences on how email, SMS and even loyalty programs differ across age groups.