Client Stories

Luxury Hotel Builds Agile Customer Experience with Cheetah Digital

Luxury Hotel Builds Agile Customer Experience with Cheetah Digital Atlantis, The Palm is a luxury 5-star Dubai hotel resort hotel situated on the Palm; a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, this is one of

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Old Chicago Pizza & Taproom Deploys Complex Loyalty Program

Old Chicago Pizza & Taproom Deploys Complex Loyalty Program Old Chicago is the craft beer authority and a proud member of the CraftWorks Holdings family, the nation’s leading operator and franchisor of brewery and craft beer-focused casual dining restaurants. Old Chicago also boasts one of the very first restaurant loyalty programs, which has been rewarding

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AO.com Improves Conversions, Creates a Better Customer Experience

AO.com Improves Conversions, Creates a Better Customer Experience AO.com is one of the UK’s largest online retailers of electrical goods, operating out of the UK, Germany, and Holland. They recognised that having a deep understanding of their customers would be the fuel they needed to invigorate their communications and set them apart from other retailers.

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American Eagle Outfitters Drives Revenue With Reserve, Try & Buy Program

American Eagle Outfitters (AEO), a leading clothing and accessories retailer, knows its core customer demographic (15 to 25-year-olds) increasingly looks for convenience and “get it now” options in their shopping experiences. The company continues to identify ways to provide brand experiences that flow seamlessly between digital and in-store shopping. For this reason, AEO worked with

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Re-engaging an Inactive Audience

Sometimes you’re faced with the decision of whether or not it’s time to scrap a campaign that just isn’t working. This is exactly the problem our client, a global financial services company, was struggling with, especially in regards to ways to re-energize its monthly email subscribers. Knowing what your audience wants and providing it on

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Podcasts:

Email Benchmark Stats Across Industries for Early 2022

Email is one of the most impactful channels used in relationship marketing. When viewing email’s impact on other channels you can get a great overview of your impact on audience action. In this short episode, we reveal some of the North American email benchmarks across Cheetah Digital’s enterprise client base.

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Top US Consumer Messaging Trends Broken Down By Age

Marketers know that audience behavior varies generation to generation. When it comes to brand messaging in brand experience, how far off are Gen X from Boomers? That’s what the 2022 consumer trends index reveals. In this short video we share a few critical differences on how email, SMS and even loyalty programs differ across age groups.

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