The Customer Engagement Suite for Marketers
True digital transformation is only possible if your marketing data is actionable so you can engage customers intelligently, with personalized experiences that build customer lifetime value.
The Ultimate Digital Experience Strategy Playbook For Retailers
As consumer behavior evolves at a pace never seen before, this white paper will help retailers identify the technology to enable them to pivot in real-time to unfolding events whether daily or seasonal.
Award-Winning End-to-End Data, Marketing and Loyalty Solutions
Deliver personalized experiences, cross-channel messaging and loyalty programs that add value to your customer relationships. The Cheetah Digital Customer Engagement Suite enables marketers to rapidly scale and meet the demands of the modern consumer.
Cheetah EDP
Take control of your data across every touchpoint and marketing solution.
Cheetah Experiences
80+ ways to engage customers and acquire zero-party data.
Cheetah Messaging
Connect with customers via email, SMS, social, mobile apps, and more.
Cheetah Personalization
Orchestrate real-time interactions across all channels and touchpoints.
Cheetah Loyalty
Build lasting relationships and achieve an advanced state of advocacy.
Meet Changing Consumer Expectations
The need for digital transformation is accelerating quickly and you need new capabilities to meet evolving expectations.
Cheetah Digital can help you get there quickly.
Consumer Expectations
Marketing Capabilities Needed
A Personalized Path to Customer Engagement
We provide the integrated technology and services you need to build lasting, profitable and mutually-rewarding relationships with customers.
Unknown consumer
Grow Your
Database
Turn marketing efforts into a consumer database using engaging experiences that convert the unknown to known.
Build Consumer
Profiles
Gather zero-party data (like purchase intent and psychographic data) at point of ingest to profile consumers.
Known customer
Unify Your
Datasets
Bring POS, ERP and other first-party data into a single, unified platform for real-time insights and activation.
Segment &
Analyze
Discover opportunity, build audience segments and orchestrate data with real-time interaction management.
Retained customer
Cross-Channel
Engagement
Deliver content and offers via email, SMS and mobile wallet at scale with deep analytics and optimization via machine learning.
Personalization
At Scale
Activate your first and zero-party data to deliver personalized messaging, journey orchestration and higher engagement.
Loyalty Member
Reward
Loyalty
Engage, reward and incentivize customers while optimizing your offers and building customer lifetime value.
Foster
Advocacy
Build a seamless consumer journey that rewards behavior and fosters emotional loyalty to your brand.
Research Leads Our Thinking
Consumers’ wants, needs, and preferences are clear. Our solutions help you navigate the current marketing environment to meet customer expectations at scale.
39%
Consumers are turned off personalized ads
39%
39% of U.S. consumers don’t like personalized ads driven from cookie data.
44%
In Australia 44% of consumers are turned off by personalized ads from brands.
Learn more in our report, "The Consumer's POV on Privacy, Messaging, Personalization and Brand Loyalty."
Talk to an expert
We'd love to answer your questions and show you how our Customer Engagement Suite
can help you provide true value for customers across the entire lifecycle.