For the love of loyal customers

Cheetah Digital is the leader in technology and services for relationship marketing.

For the love of loyal customers

Cheetah Digital is the leader in technology and services for relationship marketing.

Award-Winning End-to-End Data, Marketing and Loyalty Solutions

Deliver personalized experiences, cross-channel messaging and loyalty programs that add value to your customer relationships. Cheetah Digital Relationship Marketing enables marketers to rapidly scale and meet the demands of the modern consumer.

Cheetah Experiences

80+ ways to engage customers and acquire zero-party data.

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Cheetah Messaging

Connect with customers via email, SMS, social, mobile apps, and more.

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Cheetah Personalization

Orchestrate real-time interactions across all channels and touchpoints.

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Cheetah Loyalty

Build lasting relationships and achieve an advanced state of advocacy.

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See our solutions

Cheetah Platform

Take control of your data across every touchpoint and marketing solution.

Cheetah Experiences

80+ ways to engage customers and acquire zero-party data.

Cheetah Messaging

Connect with customers via email, SMS, social, mobile apps, and more.

Cheetah Personalization

Orchestrate real-time interactions across all channels and touchpoints.

Cheetah Loyalty

Build lasting relationships and achieve an advanced state of advocacy.

See our solutions

REPORT

What is the ROI on our Customer Engagement Platform?

Glad you asked. Constellation Research conducted an independent study that reveals the benefits of implementing our Customer Engagement Platform. Get your copy now.

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REPORT

The Consumer Trends Index 2023

Get the latest index on consumer attitudes and trends in Personalization, Privacy, Messaging, Advertising, and Brand Loyalty.

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EVENT

That’s a wrap on Signals22!

All sessions are now available to browse and view on demand.

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Making connections across the customer lifecycle

Convert casual customers to loyal advocates for lasting relationships that matter

Unknown Consumer

Grow your database

Build consumer profiles

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Get to Know Each Other

Grow your database

Develop customer profiles

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Be an Active Participant

Engage across channels

Automate personalized communications

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Nurture Your Relationship

Reward customer loyalty

Foster customer advocacy

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You’re In Good Company

American Airlines Uses Zero-Party Data for Personalized Offers that Increase Revenue

The world’s largest airline carrier revolutionized from ‘batch and blast’ email to a strategy rooted in delivering personalized, real-time offers based on self-reported data preference data. This led to 50% open rates, 84% conversions, and ultimately a $50 lift in revenue per customer.

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REACH’s CEO, Mike Ribero, Speaks on all things Loyalty and Customer Engagement

Hear from the man instrumental in the Starwood Preferred Guest Program, now a part of Marriott Bonvoy, and responsible for the wildly popular Hilton Honors program, one of the most successful customer engagement stories to date.

Read this client story

Torchy’s Tacos Make Mobile the Nucleus of Communication

Through a mobile-first strategy, Torchy’s is able to gather vast amounts of guest data, preference insights, and behavioral data to no longer infer, but anticipate what its customer is likely to do next.

Read this client story

Fleet Feet leverages Local, Members-only Experiences to Build brand Loyalty

Discover why Fleet Feet plans to make its loyalty app the central hub of its digital consumer experiences, including communications and personalization.

Read this client story

American Airlines Uses Zero-Party Data for Personalized Offers that Increase Revenue

Watch now

REACH’s CEO, Mike Ribero, Speaks on all things Loyalty and Customer Engagement

Read this client story

Torchy’s Tacos Make Mobile the Nucleus of Communication

Read this client story

Fleet Feet leverages Local, Members-only Experiences to Build brand Loyalty

Discover why Fleet Feet plans to make its loyalty app the central hub of its digital consumer experiences, including communications and personalization.

Read this client story