Omnichannel
Loyalty

Foster meaningful brand advocates
and grow customer lifetime value.

Flexibility and scale

Modern loyalty technology

Global services and support

Increase return on investment

Best-in-class loyalty technology

We have the tools that help marketers engage and build lifelong, profitable, loyal customers.

Loyalty management

Metrics, points, tiers, rewards, and POS integrations.

Immersive engagement

Omnichannel campaigns, progressive profiling, advocacy, and gamification.

Offer management

Content personalization, targeting, and optimization.

Mobile engagement

Mobile wallet for immersive in-store experiences.

Key results for customer loyalty programs

109

Increased loyalty membership →

Global retailer increased loyalty membership by 231% in the first five months of operation.

Email capture rate →

Email capture rates increased from 55% to 87% due to high value loyalty communications

300

Average player spend →

Lottery brand saw a 28% increase in new members, 80% increase in engagement and 126% in average player spend

Emily Collins at Signals 20

How to Create a Loyalty Strategy, Not Just a Rewards Program with Forrester’s Emily Collins

Forrester’s Emily Collins talks about the loyalty maturity curve, core competencies for a loyalty program, and the intersection of personalization and loyalty at Signals 20.

Salling Group Client Story Signals 20

Client Success Story

Client Success: How Salling Group Hit Annual Membership Goals in 4 Weeks

Andras Szocs joins Signals 20 to talk loyalty at Denmark’s largest retailer, Salling Group, who recently launched one of the most popular loyalty apps to consumers.

Tips from the Experts Cheetah Loyalty

Practitioner Session

Tips from the Experts: Cheetah Loyalty — Creating a Best-in-Class Program

In this session, Cheetah Loyalty experts Jon Siegal and Bruce Swann explore what it means to have a loyalty program that goes beyond just rewarding spending.

Travel & Hospitality Industry at Signals 20

How Marketers in Travel & Hospitality are Taking on an Unpredictable Year and Beyond

In an unpredictable year, two travel & hospitality brands join us for a look back at a year of adjusting to the new normal and a look ahead at preparing for the unknown.

Chat with an expert

We’d love to show you how our Omnichannel Loyalty
capabilities can help you deliver on the needs of today’s consumer.