Journey Designer

Build better relationships with customers across all channels and touchpoints.

Brands and modern marketers now realize the potential of delivering personalized and tailored journeys across different touchpoints to provide a seamless experience. Marketers need an intuitive and visual means to plan, orchestrate, and deliver multi-step journeys across all those touchpoints and channels. In fact, personalized customer journeys can lead to growth in interactions, likelihood to purchase and increased conversions.

Cheetah Journey Designer helps non-technical marketers browse, create, publish, and manage advanced journeys powered by the Customer Engagement Suite. The solution provides the most comprehensive set of journey options in the market, from simple triggered journeys, to multi-step journeys, and fully custom journeys.

Download this data sheet to see how Cheetah Journey Designer capability enable marketers to deliver personalized experiences at scale by building better relationships with customers across all channels and touchpoints.

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A recognized leader across the entire customer lifecycle.

What the top industry advisors are saying about us.

Cheetah Digital named a “Strong Performer” in The Forrester Wave™: Email Marketing Service Providers, Q1 2022
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Cheetah Digital named a Challenger in 2022 Gartner®️ Magic Quadrant™️ for Multichannel Marketing Hubs

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Cheetah Digital named a Preferred Vendor

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One single platform. A million marketing capabilities.

The Customer Engagement Suite consolidates marketers’ most important tools into a single platform that’s actually easy for marketers to drive. Acquire customer data, activate email, sms and in-app messaging & reward with emotional loyalty, all from a single interface.

A CDP that actually helps make sense of your marketing efforts.

Our Engagement Data Platform is an infinitely scalable CDP that ingests the data you need in the format you need. But you don’t need to be a scientist to analyze, segment and push audiences & action into your marketing channels.

Way more than metrics. Derive customer lifetime value.

The most important KPI’s aren’t based on lag measures alone. Get the metrics you need while machine learning helps you navigate predicted outcomes across all available channels. Execute on the outcome you want.