Protecting Loyalty Through Chaos

Join three loyalty experts for their discussion on how brands should keep customer loyalty top of mind in the world of COVID-19 and beyond.

Watch the discussion below and download the accompanying slides by filling out the form.

Topics include:

• How should brands react to all of the changes from business closures to social distancing to eventual reopening?
• What’s the right tone and messaging style to use with customers, employees, and the community?
• What practical changes can you make to your current loyalty program, and how can you re-launch an underachieving loyalty program in the right way?