Capabilities

Your success is our success

We’re here to help you reach your customer engagement and loyalty goals, no matter how complex or ambitious they might be.
ENTERPRISE DATA MANAGEMENT

Take control of your data

Our powerful data management engine helps enterprise brands gain a unified view of their customer across all touchpoints. We provide the flexible, reliable, and secure technology needed to effectively put your real-time and batch data to work.

Sophisticated
We create a single customer view by unifying real-time and batch behavioural, demographic, and purchase data. We enrich your profiles with calculated and predictive data to create robust, dynamic segments.
Secure
Protecting your data, audience, and brand is our top priority. Our technology and capabilities are designed to meet global data governance principles and strict internal standards.
Straightforward
We understand how important it is to be able to build segments and launch campaigns in just a few clicks. We make it easy to use all your customer data with user-friendly workflows and intuitive tools.
CROSS-CHANNEL CAMPAIGNS

Seamless brand experiences across channels

Customers are unique, and so are their preferences. We help you reach them per their preferred communication method or across multiple channels, providing consistent brand experiences that will effectively drive your brand’s revenue.

Dynamic content
By using our real-time data management capabilities, you can personalise every customer interaction, directly enhancing their experience with your brand.
Consistent brand experience
Using our technology, you can create reusable content and business rules to deliver consistent cross-channel customer experiences.
User-friendly workflow
With our drag-and-drop functionality, it is simple to plan and execute a campaign no matter the channel you use.
Simple Messaging

Fast, easy email marketing execution

Some interactions require quicker response times than others. Our Simple Messaging solution can seamlessly integrate with your existing CRM, enabling rapid campaign creation, deployment, and reporting.

LOYALTY MANAGEMENT

Create ongoing customer trust

Your customers know your brand — and want you to know them, too. We work with you to deliver customer communications and engagement that creates trust with your brand, driving retention and revenue for years to come.

Tiers, points, and rewards
Our loyalty solutions are built to create engaging interactions that drive lifelong loyalty to your brand. From tiers to points, to rewards, we track and deliver the seamless loyalty experience your customers crave.
Real-time behaviours
Every interaction you have with customers should be informed by timely, relevant data. Our loyalty solutions will collect customers’ real-time behavioural data you can use to execute strategic engagement.
Targeted engagement
Our diverse loyalty solutions analyse customer actions and provide experiences that are relevant to them, producing more targeted customer experiences and increasing brand revenue.
OFFER MANAGEMENT

Deliver a world-class offer experience

Creating lasting customer relationships requires you to not only keep up with industry loyalty standards, but to deliver innovative loyalty experiences that go beyond standard reward systems and expertly manage traditional points, rewards, and customer experiences.

Offer management
We have the technology, resources, and experience to manage your closed-loop, personalised, and localised offer strategy.
Seamless integrations
We can integrate with your point-of-sale, e-commerce, kiosk, and/or mobile system, ensuring seamless customer experiences.
Real-time insights
Our solution provides timely information regarding your offer performance in a single, user-friendly view. We make it easy to learn more about your offer programmes.
Reporting & Analytics

Comprehensive reporting and analytics

We make sure you have access to the timely insights and results data you need to make more profitable marketing decisions.

Reporting dashboards

ou can configure your reporting dashboards to identify the information that matters most to your brand.

Real-time data

Our visual reporting tools can help you understand and share the impact of your marketing efforts.

Insight driven

As your partner, we make it easy to identify what works, what doesn’t, and how to improve future campaigns.