Cheetah Messaging

Our best-in-class cross-channel messaging capabilities empower brands to deliver on their promises and meet enterprise-scale consumer needs.

Connect with customers on their terms

Create genuine relationships with customers by delivering the experiences and rewards they’ll truly value. Cheetah Messaging enables marketers to manage every campaign and channel in a single interface, making it easy to build contextual communications that deliver a value exchange across every interaction.

Built for the future

From scaling to hourly burst rates to sending infrastructure customization to meeting messaging demands, Cheetah Messaging is a scale leader that helps clients prepare for the growth and digital disruptions happening in the market.

Single customer view

Cheetah Messaging provides the ability to manage a comprehensive, real-time view of the consumer by connecting all data types and sources in a granular yet easy-to-visualize format that can be used for exploration, targeting, and personalization.

360° solution

Cheetah Messaging seamlessly integrates with our other solutions so you can take advantage of our powerful data collection engine, manage the entirety of your customer lifecycle, access robust data insights and analytics through our EDP, and more.

Audience segmentation

Drag-and-drop audience segmentation tools help you create customer segments in real-time. Processed in milliseconds, marketers can see counts and sums, and apply any filter, exclusion, or prediction for exploration, decisioning, and targeting.

Built for marketers

Creating memorable messages is simple when you can quickly create campaigns and manage business rules for email, SMS, MMS, push, social, and mobile wallet with reusable assets, including audiences, segments, content blocks, and creative strategy.

Delivery infrastructure

As an unparalleled leader in enterprise messaging infrastructure, our solution is highly customizable and allows brands to rapidly scale up to shifting demand, business cycles, and whatever event might arise.

Personalized messages

Customers expect communications that show you know more than just their name. Cheetah Messaging has the robust insights and optimized data marketers need to deliver timely and personalized messages to customers on a one-to-one basis.

Content creation

Rapidly create high-converting, beautiful emails without coding expertise. Our content designer automatically optimizes your design to render on all devices, ensuring what you see on the screen during building is exactly what your customers receive.

Testing & optimization

Cheetah Messaging provides the foundation to test campaign hypotheses and apply results to ongoing programs using responsive previews, content proofing, and automatic A/B/N and multivariate testing.

Reporting & analytics

It should be easy to understand your campaign performance and optimize future versions. With pre-built and fully customizable reports, Cheetah Messaging is sure to provide valuable, relevant insights per your brand’s specifications.

One or many brands

Our distributed marketing capability enables brands to interact with local markets using dynamic, on-brand marketing, unique loyalty programs, localized offers, promotions, earning opportunities, and rewards.

We went through a rigorous vendor scoring process, looking at key things like user interface. We also looked at reporting and moving us forward in terms of personalization. The Cheetah Digital platform gives us all of those capabilities.

Gayle Gunning, Director of Digital Operations, Smartbox

We protect your brand
and customers

We make sure all your information is safe by complying with GDPR, CCPA, and SOC 2 Type 2. We utilize proven best practices, data encryption, and strict security standards, and make regular enhancements that improve our ability to thwart security threats before they ever impact the platform.

Ready for end-to-end
marketing solutions?

Cheetah Messaging is just one solution helping our clients reach their goals. As a part of our Customer Engagement Suite — a set of seamlessly connected solutions that provides value across every step of the customer lifecycle — Cheetah Messaging is even more powerful when paired with our other solutions.

See all our solutions