The Future of Marketing & Customer Experience 2021

After a tumultuous 2020 of budget cuts, furlough and redundancies, the marketing industry is looking to rebuild in 2021. From the future of digital advertising without third-party cookies to improving diversity and inclusion and finding new ways to improve lead generation, marketers are facing new challenges. Cheetah is partnering with The Raconteur and The Sunday Times to offer a complete report dedicated to the Future of Marketing & Customer Experience.
Building connections across the customer journey

Check-out page 5 of this report to find out how marketers need to balance data and insights to deliver the best consumer engagement strategies. How can data inform this process without overwhelming creativity and experience? Join Richard Jones, CMO at Cheetah Digital, Hugh Cullman, director of connections & draftLine at AB InBev, Dan Rubel, brand & marketing director at Dixons Carphone and Rob Worthington, customer director at Anthropologie for a dedicated roundtable.

A recognized leader across the entire customer lifecycle.

What the top industry advisors are saying about us.

Cheetah Digital named a “Strong Performer” in The Forrester Wave™: Email Marketing Service Providers, Q1 2022
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Cheetah Digital named a Challenger in 2022 Gartner®️ Magic Quadrant™️ for Multichannel Marketing Hubs

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Cheetah Digital named a Preferred Vendor

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One single platform. A million marketing capabilities.

The Customer Engagement Suite consolidates marketers’ most important tools into a single platform that’s actually easy for marketers to drive. Acquire customer data, activate email, sms and in-app messaging & reward with emotional loyalty, all from a single interface.

A CDP that actually helps make sense of your marketing efforts.

Our Engagement Data Platform is an infinitely scalable CDP that ingests the data you need in the format you need. But you don’t need to be a scientist to analyze, segment and push audiences & action into your marketing channels.

Way more than metrics. Derive customer lifetime value.

The most important KPI’s aren’t based on lag measures alone. Get the metrics you need while machine learning helps you navigate predicted outcomes across all available channels. Execute on the outcome you want.