Cheetah Digital Acquires Stellar Loyalty to Redefine Customer Engagement and Loyalty for B2C Marketers
CHICAGO – July 30, 2018 – Cheetah Digital, the leading independent, enterprise cross-channel marketing software company, announced today its acquisition of Stellar Loyalty, a provider of cloud-based customer engagement and loyalty software.
Headquartered in Silicon Valley, with offices in Europe and Asia, the Stellar Loyalty Consumer Relationship Cloud helps brands drive engagement frequency, maximize revenue, and build more meaningful and profitable customer relationships with their customers. Stellar’s customers include leading retail, travel, hospitality, and consumer goods brands, including Yankee Candle, Cayman Airways, CraftWorks, and Harlequin. Peter Lim, CTO & Co-Founder of Stellar Loyalty, said
We founded Stellar Loyalty with a vision to help brands deliver the most relevant and personalized experiences for their customers. We are excited to become a part of Cheetah Digital and join them in a shared mission to create lasting connections between customers and the brands they love.
Stellar Loyalty’s big data architecture consumes millions of digital signals in real-time across mobile, email, web, social and point-of-sale systems. The Stellar Platform’s first-party data structure combines batch and streaming capabilities to ingest demographic, behavioral, transactional and contextual data to create a predictive set of consumer engagement opportunities. As a result, real-time consumer interaction profiles provide a truly comprehensive understanding of individual behavior for the marketer to deliver more relevant messages, campaigns and offers. Together, Cheetah Digital and Stellar Loyalty will redefine customer engagement and loyalty for B2C marketers, enabling them to create more relevant consumer experiences that drive greater revenue for their brands. The convergence of Stellar Loyalty's big data architecture with Cheetah Digital’s Marketing Suite provides marketers with an unprecedented, single platform solution with next-generation data management and superior cross-channel execution capabilities.
The Stellar Loyalty team is comprised of industry veterans from Siebel Systems, Oracle, SAP, and Marketo who have deep domain expertise in CRM, mobile, marketing automation, loyalty and member engagement. Peter Lim will continue to oversee Stellar’s services, support, and product teams, and will serve as Cheetah Digital’s SVP of Engineering, Innovation. Sameer Kazi, CEO of Cheetah Digital, stated
Cheetah Digital’s sole mission is to serve marketers. We are committed to helping marketers solve complex challenges, to deliver profitable outcomes for their brands, and to assist them in creating meaningful experiences for their customers. The combination of Stellar Loyalty products and their talented team will allow Cheetah Digital to offer our clients the most advanced and intuitive loyalty, customer acquisition and retention solution in the industry. The team at Stellar Loyalty share our passion for being Dedicated to Marketers and we are incredibly happy to welcome all of them to Cheetah Digital.
About Cheetah Digital
Cheetah Digital is an enterprise cross-channel marketing technology company. The Cheetah Digital Marketing Suite combines superior data management capabilities and cross-channel execution with in-house professional services expertise and dedicated support to help brands execute complex marketing programs at scale and achieve profitable brand outcomes. We are a business partner to the world’s best brands, including Williams-Sonoma, American Express and Hilton. Cheetah Digital is a global business with employees in 25 offices across 13 countries. For more information, visit www.cheetahdigital.com.
About Stellar Loyalty
Stellar Loyalty delivers the most advanced loyalty and engagement solution spanning customer acquisition, engagement, transactions, and rewards. Built around real-time customer interaction profiles, Stellar Cloud Applications helps brands drive frequency, maximize customer revenue, and build more loyal and profitable relationships. Stellar Loyalty has offices in North America, Europe and Asia.
Head of Global Communications, Cheetah Digital