Podcasts & Videos

Uncaged Wisdom

Moving Past Batch and Blast w/ Benoit Bouteille

This week, we are joined by Benoit Bouteille, Vice President of Customer Experience at Tinyclues and host of The State of CRM podcast. Benoit talks with us about moving past the old school batch and blast, and onto more relevant strategies. You’ll learn how to align the customer-centric mindset with personalized campaigns that accurately target your customers. Tune in now for tips on providing a better experience for your customers, that can help your campaigns be more successful.

Thinking Caps

Apple Brings the Privacy Battle to Your Living Room

Apple doubles down, again, on privacy by launching a brilliant TV spot aimed at consumers visualizing just how annoying “creepy” third-party tracking works. We explain why it’s never been more important to collect your own data, directly from consumers with consent to use it as you need.

Uncaged Wisdom

A Personalized Perspective of Personalization

This week, Sam Bessey joins the show! Sam is the Director of Enterprise Strategy and Architecture at Marigold Engage+ and has been focusing on Digital Marketing for the last (almost) 10 years. Today he is here to discuss personalization, including breaking down the three components of personalization and how it applies to all parts of the business. Tune in now and hear Sam talk about some of the difficulties in personalization that marketers run into, and insights that may help you build a stronger strategy.

Latest Consumer Trends, To Inform Your Loyalty and Relationship Marketing Strategy
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