Gestion de la fidélisation client
Offrez à vos clients des expériences uniques en matière de fidélisation.
Customers have more access and options when it comes to where and how they spend their valuable time and money. By rewarding their behaviors — not just their transactions — with unique and exclusive experiences, points, loyalty tiers and statuses, and reward store access, you can promote incremental, repeatable, and predictable brand revenue, and more enjoyable customer experiences, too.
Renforcer la fidélité à l'aide d'interactions personnalisées et centrées sur la marque
Your brand experience must represent your unique story, values, and benefits in a way that resonates with your customers. Our loyalty solutions can enable you to engage customers with immersive, personalized, and entertaining activities. We help enhance customers’ perceptions of your brand, while also increasing their average order values and repeat purchase frequency.
Proposez des offres personnalisables et personnalisées à vos clients les plus fidèles
Every offer you send customers is an opportunity to provide a brand experience that will exceed their expectations. We enable global, enterprise brands to deliver and manage bulk and personalized offers redeemable at the point of sale through multiple communication channels, ensuring the customer’s experience is as seamless as possible.
Grâce à notre solution de pointe en matière de gestion de la fidélisation client, vous pouvez magnifier les expériences de vos clients et accroître la fréquence de leurs visites ainsi que leur volume d'achat.
Offrir des programmes de fidélité en toute sécurité
Our loyalty programs and management capabilities are designed to protect your customers’ personal and transactional data. We provide the security safeguards, experience, and expertise needed to ensure your customers’ experiences are seamless and safe. We secure your data through best-practice application security protocols, compliance with strict data governance principles, encrypted data in-transit and at-rest, and ongoing security monitoring and reinforcement.
Do your brand experiences create emotional loyalty?
Customers expect the communications and loyalty offers they receive from your brand to reflect their in-the-moment preferences. We can help you build a unique loyalty program that will speak to your customers’ individual preferences, interests, and behavioral history.