65% of under 25s use social media to evaluate telecoms brands and their services.

Fueled by growth in the digital economy and ever-evolving consumer demands, the telecoms sector is undergoing profound changes, and telecoms providers must move complaints from the mob mentality of social media to dedicated, moderated areas of their websites.

Rather than going down the cost rich and reward-poor rabbit hole of digital ads, it’s critical to make sure customers have an excellent brand experience at each and every digital touchpoint. It’s this ongoing relationship and audience engagement that will differentiate operators and determine how effectively they grow their market share, minimize churn, and increase usage.

Download this ebook to learn how to tell a compelling brand narrative to engage today’s uber-connected consumers, socialize your digital properties to effectively make your customers your best marketers, activate digital consumers, and collect first-party data across channels.

A recognized leader across the entire customer lifecycle.

What the top industry advisors are saying about us.

Cheetah Digital named a “Strong Performer” in The Forrester Wave™: Email Marketing Service Providers, Q1 2022
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Cheetah Digital named a Challenger in 2022 Gartner®️ Magic Quadrant™️ for Multichannel Marketing Hubs

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Cheetah Digital named a Preferred Vendor

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One single platform. A million marketing capabilities.

The Customer Engagement Suite consolidates marketers’ most important tools into a single platform that’s actually easy for marketers to drive. Acquire customer data, activate email, sms and in-app messaging & reward with emotional loyalty, all from a single interface.

A CDP that actually helps make sense of your marketing efforts.

Our Engagement Data Platform is an infinitely scalable CDP that ingests the data you need in the format you need. But you don’t need to be a scientist to analyze, segment and push audiences & action into your marketing channels.

Way more than metrics. Derive customer lifetime value.

The most important KPI’s aren’t based on lag measures alone. Get the metrics you need while machine learning helps you navigate predicted outcomes across all available channels. Execute on the outcome you want.

What does the Cheetah Difference look like for our clients?

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