Next Best Experience

Deliver the right experience to the right customer in real-time.

With tightening consumer data privacy regulations, brands must now make a major shift in their personalization strategy to leverage zero-party or first-party data for targeted value exchange. As per the Cheetah Digital survey, 92.5% of respondents moderately or very much agree that one-to-one personalization will be important, but only 4% of the brands have a sophisticated collection and use of zero-party data to personalize marketing efforts.

Next Best Experience would allow marketers to leverage unique capabilities across Cheetah Real-Time Personalization and Cheetah Experiences solutions and provide them with new opportunities for real-time onsite acquisition, enrichment, and engagement.

Download this data sheet to see how Next Best Experience helps marketers to build a zero-party or first-party data strategy by collecting consumer data through relevant experiences at the right moment and in real-time.

American Airlines Uses Zero-Party Data for Personalized Offers that Increase Revenue

The world’s largest airline carrier revolutionized from ‘batch and blast’ email to a strategy rooted in delivering personalized, real-time offers based on self-reported data preference data. This led to 50% open rates, 84% conversions, and ultimately a $50 lift in revenue per customer.

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Reimagine Your Welcome Program and Move Away From Preference Centers, Using Digital Experiences

Understand how incorporating digital experiences into your ongoing email programs can increase revenue.

A recognized leader across the entire customer lifecycle.

What the top industry advisors are saying about us.

Cheetah Digital named a “Strong Performer” in The Forrester Wave™: Email Marketing Service Providers, Q1 2022
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Cheetah Digital named a Challenger in 2022 Gartner®️ Magic Quadrant™️ for Multichannel Marketing Hubs

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Cheetah Digital named a Preferred Vendor

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One single platform. A million marketing capabilities.

The Customer Engagement Suite consolidates marketers’ most important tools into a single platform that’s actually easy for marketers to drive. Acquire customer data, activate email, sms and in-app messaging & reward with emotional loyalty, all from a single interface.

A CDP that actually helps make sense of your marketing efforts.

Our Engagement Data Platform is an infinitely scalable CDP that ingests the data you need in the format you need. But you don’t need to be a scientist to analyze, segment and push audiences & action into your marketing channels.

Way more than metrics. Derive customer lifetime value.

The most important KPI’s aren’t based on lag measures alone. Get the metrics you need while machine learning helps you navigate predicted outcomes across all available channels. Execute on the outcome you want.

What does the Cheetah Difference look like for our clients?

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