Report

Consumer attitudes and trends in the financial services relating to messaging, loyalty, personalization, privacy, trust and the rising cost of living.

In this report, which takes data and insights from the recent Consumer Trends Index, you’ll see what retail marketers should be focused on in the upcoming year. With insights from over 10,000 consumers across the globe, you’ll gain an understanding of consumer sentiment on personalization, privacy, messaging, advertising, brand loyalty and the rising cost of living.

With the U.K economy predicted to enter recession in early 2023, listening to consumers and knowing how they are going to adapt their purchasing habits has never been more important. That’s why we surveyed over 1,000 U.K. consumers on everything, from what channels they like to purchase from, why they’ve left a favored brand and the data they’re prepared to share in return for more personalised experiences.