The Q3 2017 email benchmark report features major email marketing trends and key performance indicators (KPIs) across several industries. By collecting data from clients across North America, we’ve created a benchmark you can use to compare against your own email and mobile campaign performance.
A few key highlights from this quarter’s report:
A spotlight on welcome series performance
A quick look at our “trend to watch” video in email
Why Welcome Series' Win
Our research this past quarter found that welcome emails, especially those that are part of a series, outperformed their promotional peers.
Some key findings:
Welcome emails had higher open, click and transaction metrics than promotional mailings throughout the series (four-part series).
First welcome mailings sent as real-time triggers had 14X higher transaction ratesthan first mailings sent as bulk.
To read more on welcome series, video in email and overall marketing trends, download a full copy of the report here.
Cheetah Digital is a cross-channel customer engagement solution provider for the modern marketer. The Cheetah Digital Customer Engagement Suite enables marketers to drive revenue, build lasting customer relationships, and deliver a unique value exchange throughout the entire customer lifecycle. We are a business partner to the world’s best brands and have employees across 13 countries.